Returns & Exchanges
At The Formal Club, we strive for perfection in every stitch, but if your purchase doesn't meet your expectations, we offer a hassle-free 15-day return and exchange policy. Please ensure that all garments are unworn, unwashed, and retain their original tags and packaging.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Inspection
Pack the items securely in their original box; our courier partner will conduct a brief surface check during pickup.
Reverse Pickup
A pickup will be scheduled within 24-48 hours of your request, free of charge for all domestic orders.
Refund Processing
Once the item reaches our warehouse and passes quality control, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing